SAP Application Management and Support Services

Providing SAP Application Management Support services is our specialty. We are one of the leading providers of SAP production support services in the country and have dozens of satisfied, referenceable clients.

  • Certified SAP Gold Partner
  • Proven global implementer of intelligent enterprise solutions
  • Bringing businesses the best of SAP since 1998

Providing SAP Application Management Support services is our specialty. We are one of the leading providers of SAP production support services in the country and have dozens of satisfied, referenceable clients. Our outstanding client service, competitive rates, and skilled consultants are among the many reasons why clients select Phoenix as their support provider.

Service Delivery Models

We understand that every organization has unique support requirements. Thus, our support services are offered via these distinct service delivery models:

We understand that every organization has unique support requirements. Thus, our support services are offered via these distinct service delivery models:

  • Full or Partial Application Support
    • Onsite
    • Offsite
  • On Demand
    • As needed
    • Bucket-of-Hours

Prior to being engaged, we will assess your functional, technical, and business environment to develop a customized support program tailored to your organization.

Our portfolio of SAP Support services includes:

  • SAP Support Break/Fix Services
  • SAP Enhancement Services
  • SAP Support Pack Application and Testing (including Support Pack Research and Recommendation Analysis)
  • SAP Component Configuration and Upgrades
  • SAP Application Troubleshooting
  • Basis Support Services
  • OSS Notes Research and Application
  • Report and Analytics Development
  • Enhancements, Forms, Interfaces, EDI/IDocs Development
  • Workflow Development and Enhancements
  • BI/BW/BO Data modeling/Reports/Queries/Extractors, Budget Development
  • Business Process Improvement Reviews
  • Master Data Services Integration
  • Regression Testing and Knowledge Transfer
  • Solution Manager Configuration and Monitoring

These services represent only fraction of what we offer.   Feel free to Contact Us to discuss what type of SAP support services would best fit your organization.

SAP implementation