SAP Implementation and Support for Manufacturing Industries
Ensure superior customer experiences by delivering solutions at scale and as a service with IM&C solutions from SAP.
By 2025, IM&C companies will see most revenues come from services
Worldwide IM&C services, including data as a service, will be based on highly-customized, digitalized products that address the Segment of One to improve customer experiences.
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- Collaborative Product Lifecycle Management
- Project and Portfolio Management
- Product Compliance
- E-Commerce for Customers and Partners
- Industrial Marketing
- Quote to Cash for Configurable Products
- Products and Solutions
- Sales Force Automation
- Sales Performance Management
- Usage-Based Billing and Revenue Management
- Demand Management and Insights
- Response and Supply Management
- Sales, Inventory, and Operations Planning
- Track & Trace and Logistics Networks
- Transportation Management
- Asset Management
- Environmental Health and Safety
- Industrial Insights
- Manufacturing Execution for Industry 4.0
- Manufacturing Networks
- Manufacturing Operations
- Manufacturing Process Planning
- Complaints. Returns, and In-House Repair
- Field Service Management
- Intelligent Asset Management for Customers
- Omnichannel Customer Service
- Service Monetization
- Service Parts Management
SAP Road Map for Industrial Machinery and Components
See how our intelligent solutions support the end-to-end value chain of IM&C companies, delivering a superior customer experience with integrated, automated processes connected to the physical world.
Current release highlights
- Intelligent product design with 3D visual enterprise and variant configuration functionality
- Machine learning to improve lead propensity assessment and identify customers at risk
- Improved demand forecast collaboration with partners
- Embedded machine learning and conversational Al bots within service and support processes
Upcoming innovations
- Machine learning for intelligent product configuration and context-driven services
- Enhanced forecasting, inventory planning, and multistage inventory optimization
- Predictive material requirements planning with interactive capabilities
- Integrated asset networks and predictive services, including analytics and KPIs
Future plans
- Personalize customer experiences with intelligent orchestration across stages and channels
- Extend decision support in sales and operations processes, such as profitability analysis
- Develop machine learning across manufacturing execution and operations processes
- Deploy digital twin platforms for asset lifecycle collaboration with customers and partners
Find industrial machinery and components software tailored to your needs
SAP S/4HANA
Compete profitably in the new digital reality using a proven framework to adopt industry Best Practices and attain operational quality across core customer engagement, asset management, and financial processes. Develop digitally-enabled stock for heavy equipment, fabricated metal, and other products. Know more.
SAP Manufacturing Integration and Intelligence
Connect your equipment, people, and operations digitally to your extended supply chain by leveraging the Industrial Internet of Things (IoT). Get the manufacturing intelligence and visibility you need to run in real-time and tightly integrate your manufacturing processes with business operations. Know more.
II. Automotive
Deliver personalized mobility at scale and as a service through a customer-centric ecosystem using SAP solutions for the automotive industry.
Create opportunity with new business models built on innovative technology
The mobility landscape is evolving from the impact of connected, autonomous, shared, and electrified (CASE) mega-trends. Vehicles must become platforms for mobility services, delivering amazing customer experiences.
- Portfolio and Project Management
- Product Compliance
- Product Development and Configuration
- Product Formulation and Recipe Development
- Environment. Health. and Safety
- Industrial Insights
- Manufacturing Execution for Industry 4.0
- Manufacturing Networks
- Manufacturing Operations
- Outbound Logistics
- Demand Management and Insights
- Order Promising
- Response and Supply Planning
- Sales, Inventory, and Operations Planning
- Track & Trace and Logistics
- Networks Transportation Management
- Warehouse Management
Yard Logistics
- Commerce Personalization
- Omnichannel Commerce Management
- Optimized Marketing
- Quote to Cash
- Sales Performance Management
- Single Customer View
- Subscription Management
- Vehicle Sales Management
- Field Service Management
- Intelligent Asset Management
- Omnichannel Customer Service
- Service Monetization
- Service Parts Management
- Intelligent Logistics and Transportation
- Mobility as a Service
SAP Road Map for Automotive
Support the automotive value chain with intelligent solutions and integrated, automated processes that are transparent and connected to the physical world, delivering a superior customer experience.
Current release highlights
- Integration of demand-driven planning with material requirements planning (MRP)
- Machine learning for demand management and forecasting
- Advanced data models for electric charging equipment. and renting assets
- Embedded machine learning and conversational Al bots within service and support processes
Upcoming innovations
- Intelligent product design collaboration and embedded software in bill-of-material processes
- Predictive MRP with interactive capabilities to forecast capacity and component demand.
- Intelligent selling scenarios with Al and machine learning including further experience management marketing integration
- Application of machine learning and data science to moving asset data such as routes and locations
Future plans
- Enhance shop floor visualization and use machine learning in health and safety management
- Enable an intelligent. connected business using technology based on the Internet of Things
- Provide an intelligent, agile transportation network that supports various mobility options
- Offer Al-based problem-solving virtual agents for support and predictive services
Find automotive software
tailored to your needs
SAP S/4HANA
Learn how you can adopt industry best practices for your automotive enterprise by using a proven technology framework. Achieve operational excellence in core financial and engagement management practices, and across your business as a whole. Know more.
