How to Bridge the Experience Gap
Think about the last time you flew. As a customer, did you enjoy the experience, or did you have the real-life equivalent of the Hollywood commuter flight from hell? Many experiences become memorable because they were pleasant and enjoyable; others become memorable because they were miserable and contentious. If your customer experience falls in either of the extreme brackets of ‘memorable’ or ‘poor,’ chances are good you’ve formed
You Might Be Friends With A Friend Of A Friend Of Trump
Did you ever realize that you may be connected to Donald Trump or Robert Downey Jr. or Modi? If you don’t believe, login to your LinkedIn account and check until your 6th connection. You might be friends