When we talk about ‘analytics’, most of us tend to think that it is reserved for the top management. However, analytics should not be reserved for the chosen few at the top, but for all employees, cutting across various departments within an organization. Unfortunately, the reality is that top management in most companies keep analytics for themselves. This results in limiting the thinking capability of employees, keeping problem-solving and innovation at a minimal level. This creates a ‘thinking gap’ that organizations must avoid.
During the pre-internet era, most ‘analytical thinking’ was done by teams directly under management. But today, the best source for the best metrics that help management make the right decisions at the right time are found with employees working at the bottom of the pyramid. Enabling them with high-end analytical tools and techniques creates the potential for bringing out the critical thinking and innovative problem-solving for which all businesses yearn.
However, even today, analytics lacks enterprise-wide penetration in most organizations, according to a recent study done by SAP. This creates that thinking gap referred to earlier.
Closing the Thinking Gap
According to the study, achieving this enterprise-wide penetration of analytics tools become the responsibility of the IT group. IT must extend analytics to the widest possible base of business users in order to deliver the insights management requires to achieve better and faster decision-making.
Simultaneously, management must begin the effort to build a data-driven culture. Ensuring that business decisions are based on real-time data is crucial to achieving organizational objectives. To this end, arming your employees with analytical tools under a self-governance structure controlled by IT ultimately leads to far-reaching results. Many companies today are rapidly moving towards a single version of the truth where the business users are more aligned with the company strategy.
I think it is time for us to embrace a data-driven culture as well. What do you think? Let me know.
At Phoenix, we help companies become intelligent enterprises. Reach out to me if you wish to learn more about our services.
SARASOTA, FL, March 14, 2019/ PRESS RELEASE — Phoenix Business Inc. (DBA Phoenix Business Consulting or Phoenix Team), is proud to announce the recognition bestowed by SAP as an SAP Gold Partner in the SAP PartnerEdge program. SAP Gold Partner status is an achievement reserved for an elite group of value-added resellers offering the latest in technology solutions from SAP including SAP S/4HANA, SAP S/4 HANA Cloud, SAP HANA, SAP Business ByDesign, SAP Ariba, and SAP Analytics Cloud.
SAP elevates partners to SAP Gold Status after achieving value points from excellent customer references, business execution and performance, solution expertise, consultant qualification and certification. The rigorous process showed that Phoenix Business Consulting constantly exceeds customer expectations and received high Net Promoter Score marks from their clients.
Hanif Sarangi, President and CEO, is honored with this achievement. “We are grateful for this recognition from SAP. We take great pride in our ability to deliver excellent customer experiences in our implementation, production support, and application management services.” said Sarangi, “We are pleased our commitment to excellence has been recognized after more than 20 years in the business and over 100 successful implementation projects in the Public Sector, Utilities, and Consumer Product Manufacturing industries. “
Director of Business Operations, Vikas Pathak, added that, “Our greatest asset is our people – knowledgeable, client-focused, and results-oriented. Our consultants are experienced professionals and true experts in their fields. Providing outstanding client service is a core element of our engagement approach and support methodology. By working closely with our clients to thoroughly understand their technical, functional, and business environments, we deliver tailored solutions to meet, and often exceed, their expectations.”
Perhaps not known to all, Phoenix Business Consulting is one of the first SAP public sector consulting firms who focused on implementing SAP to State, Local and Educational (SLED) institutions. Joe Thompson, Director for S4 HANA solution and Integration Architect, said, “We will continue to support SAP in developing public sector solutions and ensure that best practices are incorporated in new releases especially S4 HANA Cloud. As one of the go-to partner in the SLED space, we believe we have the responsibility to protect the interest of our clients and add value to SAP by lending our knowledge in Funds Management, Grants Management, and Budget Planning.”
As an SAP Gold Partner, the Phoenix Team will have access to a wide range of tools and solutions for its clients and partners. JL Diaz, Director for Business Development and Channel Management, said “The Gold Partner status is a significant milestone that will help us deliver unparalleled value and mutual business success for our customers and support partners. We are inspired by the new doors and opportunities this new status will open in the future.”
About Phoenix Business Consulting:
Phoenix Business Inc. (DBA Phoenix Business Consulting) is one of the nation’s leading niche SAP consulting services firms, serving organizations of all sizes and types. Since 1998, Phoenix Business Consulting has worked with numerous entities in the Public Sector and Private Sector. Headquartered in Sarasota, Florida with support offices in India, California, and Canada, we have built a global SAP ERP presence through a focused approach of helping clients transform their business processes and legacy infrastructure into modern, fully integrated solutions. Phoenix Business Consulting has a true passion for using Leading Business Practices and Public Sector Best Practices to implement SAP. This methodology reduces risk and provides a safe choice when choosing an ERP solutions provider. The employees and consultants of Phoenix Business Consulting are highly skilled and experienced in implementing, maintaining, and supporting the latest SAP solutions, which includes: Cloud ERP Solutions, SAP HANA, SAP S/4HANA, SAP Business ByDesign, SAP Ariba Solutions, SAP Ariba Snap, and Application Management Services. Utilizing and applying these SAP solutions enables our clients to better serve their constituents, employees, and shareholders.
To learn more about Phoenix Business Consulting visit www.phoenixteam.com
About SAP Company:
SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Our end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. To learn more about SAP visit www.sap.com
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SAP, SAP HANA, BusinessObjects, SAP S/4HANA, SuccessFactors and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
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Why should companies invest in ‘Intelligent Enterprise’ powered by SAP Business Suite in 2019?
2019 promises to unveil a slew of surprises from the technology and business perspectives. What we saw in 2018 was just a glimpse of the potential of technologies such as AI, Blockchain, Digital Core and Machine Learning. This year, though, is when those technologies begin to fulfill their potential. How? As organizations of all types brace themselves for the full force of the digital storm, these technologies taken together are expected to deliver the benefits derived from what experts are calling Experiential Transformation.
At its heart, experiential transformation is all about changing your customer’s mindset from ‘meh…’ to ‘WOW!’ A transformative event of this magnitude can only be triggered through powerful suggestive intelligence backed up by compelling data analytics and significant digital automation. As one might expect, this requires an investment of resources. However, the downside is that the companies who willingly invest the required resources in effective transformative technologies very often fail to realize the ROI coming from the value resulting from those investments. As a result, most businesses fall far short of their intended targets, in terms of both value and timing.
The reality is this: The rapid rate of technological evolution driving experiential transformation is forcing even the best organizations to develop new digital initiatives today. They do this in hopes of effecting that change in the customer mindset. Those readers who doubt this might want to review the following quote, taken from a survey conducted by SAP:
“72% of CEOs believe that the next three years are more critical for their company than the last 50.”
[From an SAP survey]
Do all companies need to transform?
In the digital age, three years go by in a flash and the old survivalist truism- adapt or die- is more real than ever before. Eventually, the cresting wave of digital and experiential transformations will compel businesses everywhere to reinvent themselves and evolve. The point, though, is that many industries feel the intense pressure from without and within to transform their business models now. To illustrate this, SAP AG categorized the various industries into High Winds, Severe Storm and Hurricane categories, which provides perspective on the digital storm and its effects.
Approximately 500 SAP customers were analyzed in ana effort to determine the focus and progress of their own digital transformations. This analysis grouped these companies into three categories: reimagine business model, reimagine process, and reimagine work. “Companies which are in the eye of the storm/hurricane are more focused on business model innovation. Others who are on the opposite end of spectrum are more focused on process innovations and employee experience.”
This article began by mentioning that 2019 will be a year of surprises. While many are still in their formative stages, here’s one surprise we believe is definitely going to manifest itself in the near-term: Lesser known companies that made their modest beginnings in 2017-18 are now more than ready to take on their larger competitors in 2019. The result? Many of these upstarts are going to win because they are already at work implementing the digital forces that drive effective experiential transformation.
Make no mistake about it: This fierce competition to transform the customer mindset to a WOW state is going to make or break many companies. Remember that 2018 saw the emergence of technologies like AI, ML and Blockchain, and 2019 is the year when many companies consolidate their building processes and systems, setting their customers on the journey to WOW!
Winning this combative competition comes down to a ‘battle of the swift.’ Can you transform your organization from its current state into an intelligent enterprise more quickly than your competition can? Many companies seeking a competitive edge are already investing resources in becoming the ‘Intelligent Enterprise,’ powered by SAP Business Suite on HANA. It’s an investment in future-proofing their organizations that also allows them to stay many steps ahead of the competition because today, it’s now or never!
What are your digital transformation imperatives? Please- share your perspective on digital transformation with us. Let’s make 2019 the most ‘connected’ year ever by sharing ideas and thoughts. We, at Phoenix, can be your trusted partners in delivering the experiential transformation that WOWs your customers.
By: Venkat Nanduri, Director